The Cappa

Florence Hotel Park Palace

The answers to the most frequently asked questions.
If you would like more information, do not hesitate to contact us!

Call us for more information

055 222431
Frequently asked questions
  • What are the check-in and check-out times?
    Check-in: from 2.00 pm onwards
    Check-out: before noon
  • Is it possible to rent a car on site?
    All major car rental companies are located nearby. Renting a car is therefore very easy, even with the help of our staff.
  • Are the prices shown per person or per room?
    The prices indicated are per room per day.
  • What floor are the rooms on?
    The rooms are arranged over 3 floors. The structure is equipped with a spacious lift. Some rooms are located in the annex in the park.
  • Does the hotel have parking?
    Yes, we have private parking for our customers.
  • Do the rooms have a nice view?
    Yes, the rooms have a beautiful view of our garden.
  • Is there a telephone/TV in the room?
    Yes, all rooms have satellite TV and are equipped with a direct dial telephone, even in the bathroom!
  • What languages are spoken at the hotel reception?
    Italian, English, French and Spanish.
  • How far is the train station from the hotel?
    The Santa Maria Novella train station is only 15 minutes away by bus or taxi, about 25 minutes on foot.
  • How far is the airport?
    Florence Peretola airport is approximately 10 km from the hotel.
  • Breakfast is included in the price?
    Yes, a rich buffet breakfast is included in the room price.
  • How far is the closest bus stop from the Hotel?
    About 100 meters. Furthermore, the center of Florence can be traveled by comfortable and silent electric buses, the so-called "Bussini".
  • Is it possible to have your staff book tickets for museums, exhibitions and other events?
    Yes, certainly!
  • What credit cards are accepted?
    American Express, Diners Club, Visa, Master Card, Card Blanche, JCB.

Each room or suite has a private bathroom, wi-fi, satellite television and includes a buffet breakfast.

Prenotazione o informazioni

055 222431

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Rooms & Suites

Hotel Park Palace